Terms of service

GENERAL DESCRIPTION

Welcome to Joylandia Lend S.L.. The terms "we," "us," and "our" refer to Joylandia Lend S.L. Joylandia Lend S.L. operates this store and website, including all information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Joylandia Lend S.L. uses Shopify technology that enables us to provide the Services.

The following terms and conditions, together with all referenced policies (the “Terms of Service” or “Terms”), set out your rights and responsibilities when using the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as disclaimers and limitations of liability.

By viewing, interacting with, or using our Services, you agree to comply with these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or the Privacy Policy, you must not use our Services.


SECTION 1: ACCESS AND ACCOUNT

By accepting these Terms of Service, you represent that you are at least of legal age in your state or province of residence and that you have given us your consent to allow any minors in your care to use the Services on devices you own, purchase, or manage.

To use the Services—including accessing our online stores, browsing them, or purchasing any product or service we offer—you may be asked to provide certain information, such as your email address, billing address, payment method, and shipping address. You represent and warrant that all information you provide is accurate, current, and complete, and that you have all rights necessary to provide such information.

You are solely responsible for maintaining the security of your account credentials and for all activity carried out under your account. You may not transfer, sell, or assign your account to another person, nor grant licenses linked to such account.


SECTION 2: OUR PRODUCTS

We make every effort to provide an accurate representation of our products and services in our online stores. However, please note that product colors or appearance may differ from how they appear on your screen, depending on the device and its settings.

We do not guarantee that the appearance or quality of the products or services you purchase will meet your expectations or be identical to what is displayed in our online stores.

All product descriptions are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of products offered to any person, geographic region, or jurisdiction as applicable.


SECTION 3: ORDERS

When you place an order, you are making an offer to purchase. Joylandia Lend S.L. reserves the right, at its sole discretion, to accept or reject any order for any reason. Your order will not be deemed accepted until Joylandia Lend S.L. confirms acceptance. We must receive and process your payment before your order can be accepted.

Please review your order carefully before submitting it, as Joylandia Lend S.L. may not be able to accommodate cancellation requests once an order has been accepted. If we do not accept, modify, or cancel an order, we will attempt to notify you using the email, billing address, or phone number provided when the order was placed.

Your purchases are subject only to return or exchange in accordance with our Refund Policy.

You represent and warrant that your purchases are solely for personal or household use and not for resale or export for commercial purposes.


SECTION 4: PRICES AND BILLING

Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in the order confirmation email you receive. Unless expressly stated otherwise, published prices do not include taxes, shipping charges, order handling, customs clearance, or import duties.

Prices published in our online stores may differ from those offered in physical stores, other online platforms, or by third parties. From time to time, we may offer promotions that affect pricing and are governed by separate terms and conditions. In the event of any conflict between the terms of a promotion and these Terms, the promotion terms will prevail.

For all purchases made in our stores, you agree to provide current, complete, and accurate purchase, payment, and account information. You agree to promptly update your account information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as necessary.

You represent and warrant that (i) the credit card information you provide is true, correct, and complete; (ii) you are duly authorized to use such credit card for the purchase; (iii) your credit card company will honor the charges incurred by you; and (iv) you will pay all charges incurred at the posted prices, including any applicable shipping, handling, and taxes.


SECTION 5: SHIPPING AND DELIVERY

We are not responsible for delays in shipping or delivery. All delivery times are estimates only and are not guaranteed. We are not liable for delays caused by carriers, customs processing, or events beyond our control. Once we deliver the products to the carrier, title and risk transfer to you.


SECTION 6: INTELLECTUAL PROPERTY

Our Services, including but not limited to trademarks, trade names, text, samples, images, graphics, product reviews, video and audio content, and the design, selection, and arrangement thereof, are the property of Joylandia Lend S.L., its affiliates, or its licensors, and are protected by U.S. and foreign copyright and other intellectual property laws.

These Terms permit you to use the Services only for personal, non-commercial purposes. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any material included in the Services without our prior written consent. Except as expressly provided herein, nothing in these Terms shall be construed as granting any license or other rights to you with respect to any patents, trademarks, copyrights, or other intellectual property of Joylandia Lend S.L., Shopify, or any third party. Unauthorized use of the Services may constitute a violation of federal and state intellectual property laws. Joylandia Lend S.L. reserves all rights not expressly granted herein.

The names, logos, product and service names, designs, and slogans of Joylandia Lend S.L. are trademarks of Joylandia Lend S.L., its affiliates, or its licensors. You must not use such marks without prior written permission from Joylandia Lend S.L. The name, logo, product and service names, designs, and slogans of Shopify are trademarks of Shopify. All other names, logos, product and service names, designs, and slogans used in the Services are the trademarks of their respective owners.


SECTION 7: OPTIONAL TOOLS

As part of the Services, you may be provided access to customer tools offered by third parties over which we exercise no control, supervision, or involvement.

You acknowledge and agree that we provide access to such tools on an "as is" and "as available" basis, without any warranties, representations, or conditions of any kind, and without endorsement. We shall have no liability arising from or relating to your use of optional third-party tools.

Any use of such optional third-party tools offered through the site is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve of the terms on which the relevant third-party providers offer such tools.

We may also, in the future, offer new features through the Services (including the release of new tools and resources). Such new features shall also be subject to these Terms of Service.

SECTION 8: THIRD-PARTY LINKS

The Services may contain materials and hyperlinks to websites provided or managed by third parties (including any embedded third-party functionality). We are not responsible for examining or evaluating, nor for the accuracy of, any third-party materials or websites you choose to access. If you decide to leave the Services to access such materials or third-party sites, you do so at your own risk.

We are not liable for any harm or damages related to your access to third-party websites, or to your purchase or use of products, services, or resources from such third-party websites. Please carefully review the policies and practices of third parties and ensure you understand them before engaging in any transaction. Any complaints, claims, concerns, or questions regarding third-party products and services should be directed to those third parties.


SECTION 9: RELATIONSHIP WITH SHOPIFY

[NOTE TO MERCHANT: This section accurately describes Shopify’s relationship with your store and must not be removed or modified.]

Joylandia Lend S.L. uses Shopify technology that allows us to provide the Services. However, any sales and purchases you make in our store are conducted directly with Joylandia Lend S.L. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of the sales taking place between you and Joylandia Lend S.L., including any injuries, damages, or losses caused by products and services purchased. You expressly release Shopify and its affiliates from any claims, damages, and liabilities arising from or relating to your purchases and transactions with Joylandia Lend S.L.


SECTION 10: PRIVACY POLICY

All personal information we collect through the Services is subject to our Privacy Policy, and certain personal information may also be subject to Shopify’s Privacy Policy, which can be reviewed [here]. By using the Services, you acknowledge that you have read these privacy policies.

Since the Services are hosted on Shopify, Shopify collects and processes personal information related to your access to and use of the Services in order to provide and improve the Services for you. To deliver the Services, information you submit through the Services will be transmitted to Shopify and to third parties who may be located in countries where you do not reside, and shared with them. For more information on how we, Shopify, and our partners use your personal information, please review our Privacy Policy.


SECTION 11: COMMENTS

If you send, upload, post, email, or otherwise transmit ideas, suggestions, comments, reviews, proposals, plans, or other content (collectively, “Comments”), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Comments in any medium and for any purpose, including commercial use. For example, we may exercise our rights under this license to manage, provide, evaluate, optimize, improve, and promote the Services, and to fulfill our obligations and enforce our rights under the Terms of Service.

You also represent and warrant that: (i) you own all necessary rights to all Comments; (ii) you have disclosed any compensation or incentives received in connection with your submission of the Comments; and (iii) your Comments comply with these Terms. We have no obligation to (1) treat your Comments as confidential; (2) provide compensation for your Comments; or (3) respond to your Comments.

We may, but are not obligated to, monitor, edit, or remove Comments that, in our sole discretion, we determine to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, otherwise objectionable, or that infringe any party’s intellectual property or these Terms of Service.

You agree that your Comments will not violate any third-party rights, including copyright, trademark, privacy, publicity, or other personal or proprietary rights. You further agree that your Comments will not contain defamatory, unlawful, abusive, or obscene material, nor any computer virus or other malware that could in any way affect the operation of the Services or any related website. You may not use a false email address, impersonate another person, or otherwise mislead us or third parties as to the origin of any Comments. You are solely responsible for any Comments you make and their accuracy. We take no responsibility and assume no liability for any Comments posted by you or any third party.


SECTION 12: ERRORS, INACCURACIES, AND OMISSIONS

From time to time, information on or relating to the Services may contain typographical errors, inaccuracies, or omissions, which may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information on the Services is inaccurate, at any time and without prior notice (including after you have submitted your order).


SECTION 13: PROHIBITED USES

You may access and use the Services only for lawful purposes. You may not access or use the Services, directly or indirectly:
(a) for any unlawful or malicious purpose;
(b) to violate any international, federal, provincial, state, or local regulation, law, or ordinance;
(c) to infringe upon or violate our intellectual property rights or the intellectual property rights of others;
(d) to harass, abuse, insult, harm, defame, slander, disparage, or intimidate our employees or any other person;
(e) to transmit false or misleading information;
(f) to knowingly send, receive, upload, download, use, or reuse any material that does not comply with these Terms;
(g) to transmit or attempt to transmit “junk mail,” “chain letters,” “spam,” or any other similar solicitation;
(h) to impersonate any other person or entity, or attempt to do so;
(i) to engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of the Services, or that we determine may harm Joylandia Lend S.L., Shopify, or users of the Services, or expose them to liability.

Additionally, you agree not to:
(a) upload or transmit viruses or any other type of malicious code that may be used to affect the functionality or operation of the Services;
(b) reproduce, duplicate, copy, sell, resell, or exploit any portion of the Services;
(c) collect or track the personal information of others;
(d) send spam, engage in phishing, pharming, pretexting, spidering, crawling, or scraping; or
(e) interfere with or circumvent the security features of the Services, any related website, other websites, or the Internet.

We reserve the right to suspend, deactivate, or terminate your account at any time without notice if we determine that you have violated any part of these Terms.


SECTION 14: TERMINATION

We may terminate this agreement or suspend your access to the Services (or any part thereof) at our sole discretion at any time without prior notice, and you will remain liable for all amounts due up to and including the date of termination.

The following sections shall survive termination: Intellectual Property, Comments, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver, Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature should survive termination.


SECTION 15: DISCLAIMER OF WARRANTIES

The information presented in or through the Services is made available solely for general information purposes. We do not guarantee the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability arising from any reliance placed on such materials by you, any other visitor to the Services, or by anyone who may be informed of their contents.

UNLESS EXPRESSLY STATED BY JOYLANDIA LEND S.L., THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” FOR YOUR USE, WITHOUT ANY REPRESENTATIONS, WARRANTIES, OR CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT OR REPRESENT THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE.

In some jurisdictions, the exclusion or limitation of implied warranties or other disclaimers is restricted or not permitted, so the above disclaimer may not apply to you.


SECTION 16: LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL JOYLANDIA LEND S.L., OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, OR LICENSORS, NOR SHOPIFY AND ITS AFFILIATES, BE LIABLE FOR ANY INJURIES, LOSSES, CLAIMS, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING, WITHOUT LIMITATION, LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS, OR ANY SIMILAR DAMAGES, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, ARISING FROM YOUR USE OF ANY OF THE SERVICES OR FOR ANY OTHER CLAIM RELATED IN ANY WAY TO YOUR USE OF THE SERVICES OR ANY PRODUCT, INCLUDING, WITHOUT LIMITATION, ANY ERRORS OR OMISSIONS, OR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF THE SERVICES OR ANY CONTENT (OR PRODUCT) POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE THROUGH THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

SECTION 17: INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Joylandia Lend S.L., Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from and against any loss, damage, liability, or claim, including reasonable attorneys’ fees, payable to any third party as a result of: (1) your breach of these Terms of Service or of any documents incorporated by reference; (2) your violation of any law or the rights of any third party; or (3) your access to and use of the Services.

We will notify you of any claim subject to indemnification, provided that failure to give prompt notice will not relieve you of your obligations unless you have been materially prejudiced. We may control the defense and settlement of such claim at your expense, including the choice of counsel, but we will not settle any claim imposing non-monetary obligations on you without your consent (which shall not be unreasonably withheld). You agree to cooperate in the defense of claims subject to indemnification, for example by providing relevant documents.


SECTION 18: SEVERABILITY

If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severable from these Terms of Service. Such determination shall not affect the validity and enforceability of any other remaining provisions.


SECTION 19: WAIVER; ENTIRE AGREEMENT

Our failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or with respect to the Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, without limitation, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.


SECTION 20: ASSIGNMENT

You may not delegate, transfer, or assign this Agreement or any of your rights or obligations under these Terms without our prior written consent, and any attempt to do so shall be null and void. We may transfer, assign, or delegate these Terms together with our rights and obligations without your consent or notice to you.


SECTION 21: GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you with Services shall be governed by and construed in accordance with the federal and state or territorial courts of the jurisdiction to which Joylandia Lend S.L. belongs. You and Joylandia Lend S.L. expressly submit to the jurisdiction of such courts.


SECTION 22: HEADINGS

The headings used in this agreement are included for convenience only and shall not limit or otherwise affect these Terms.


SECTION 23: CHANGES TO THE TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time on this page.

We reserve the right, at our sole discretion, to update, modify, or replace any part of these Terms of Service by posting updates and changes on our website. You are responsible for checking our website periodically for changes. We will notify you of any material modifications to these Terms as required by law, and such modifications will take effect from the date specified in the notice. Your continued use of or access to the Services following the posting of any changes to these Terms of Service constitutes acceptance of those changes.


SECTION 24: CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at joylandia.laspalmas@gmail.com.

Our contact information is as follows:
Joylandia Lend S.L.
joylandia.laspalmas@gmail.com
Calle Los Martinez de Escobar 20, Las Palmas, Gran Canaria, Spain